Information about our return/exchange policy:

Returning or exchanging a product ?

Shipping and handling charges and a 10% restock fee will apply on all returns.

Shipping and handling charges will be applied to all exchanges.

Defective products must be returned to Chris Cox Horsemanship within 30 days from shipment for an exchange.

Unused tack in original and resalable condition may be returned for a refund or exchange within 30 days of shipment date.

Returns must be accompanied by the original packing slip or receipt.

Items returned without a receipt will only be eligible for a store credit.

Defective DVDs may be exchanged for same product within 30 days from shipment.

Non-defective DVDs cannot be returned if outer wrapping has been removed or opened.

Chris Cox Horsemanship will not assume responsibility for lost or damaged returns. Therefore, you may wish to insure your return.

All ticket sales and shipping costs are non-refundable.

Restocking fees are automatically calculated at the time of return.

All returns must be accompanied by the original receipt.

There will be a $25.00 Returned Check Fee on all returned checks.

Reminder for International Customers:
If you're an international customer, contact to place an order or if you have any questions. Be sure to check with customs for charges that may incur for your order – Chris Cox Horsemanship has no control over those laws. A reminder for online shoppers – international orders shipping prices may vary. UPS, Next Day Air and 2nd Day Air apply to domestic orders only.
Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at

Your Consent

By using our site, you consent to our websites Shipping And Returns Policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on 06/01/2014

Contacting Us

If there are any questions regarding this Shipping And Returns policy you may contact us using the information below.
5309 W. FM 1885
Mineral Wells, TX 76067
1 940-327-8113